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Kraft Foods

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Kraft Foods Inc. is the largest beverage and food company in the United States and as well the second largest in the world after its rival Nestlé SA. Philip Morris Inc. acquired Kraft in 1988. However in 2007, Kraft Foods Inc. announced its 88.1% to be bought from Philip Morris. At the present time, Kraft Foods Inc. is an independent publicly held company. The company is based in Northfield, Illinois, USA. The European corporate office is in Cheltenham, Gloucestershire, UK.

Kraft Foods Inc. distributes its well-known brands in 155 countries of the world. In 2008, Kraft Foods became a part of the Dow Jones Industrial Average. Some of the most famous brands produced by the company are Arrowroot biscuits, Boca Burger, Breakstone's, Country Time powdered drink mix, Handi-Snacks etc.
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Kraft Foods Complaints & Reviews

Kraft Foods Reviews

Anonymous
Kraft Foods - Don't like "new saltines"
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

You changed a perfectly good product into an ritz cracker. The consistency, shape, flavor are not the same as the old square cracker. I don't like. Loved the original squar...

#318346
May 14, 2012
7

Jprovorse
Kraft Foods - Kraft French Onion dip recipe change is TERRIBLE
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I have enjoyed Kraft French Onion dip for 20+ years...until now! The new recipe is terrible and I will not be buying anymore. I bought one tub and when I opened it, believed tha...

#317910
May 11, 2012
12

Anonymous
Kraft Foods - Kraft simply cottage cheese
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I have always trusted the name Kraft and was totally let down with a 24 oz. purchase of simply cottage cheese which appeared to0 be bad milk with an ocassional lump but no curd unt...

#316802
May 06, 2012
41

Capt. Jack
Kraft Foods - Kraft French Onion Dip Recipe Change, YUK!
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Glad I found this site. I thought I was the only person who'd purchased Kraft French Onion dip and thought I'd bought a "bad" batch. After three (3) containers purchased with the...

#314297
Apr 24, 2012
112

Anonymous
Kraft Foods "Saltine Crackers"
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I seldom write to a company complaining about a product, however, I feel compelled to weigh in on the changes you have made to your 'saltine crackers". "Saltines" have been undeni...

#312087
Apr 14, 2012
163

Jillnbob
Kraft Foods - No more store coupons (it's true!)
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

A recent article publshed in The Maine Edge, March 28, 2012, a little free newspaper available here in Maine, states this"...major manufacturers said this week that all...

#308967
Mar 31, 2012
197

Geekchic...
Kraft Foods - We have been hoodwinked.
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Wow. first time I encountered this "dip phenomenon" 3 months ago, I was picking up comfort foods (bad day at work) bought 2 bags of Cape cod chips, IMHO, the only ones that can ...

#308743
Mar 30, 2012
212

ManKas
Kraft Foods - KRAFTS JELL-O CHOCOLATE VANILLA SWIRLS
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I am so disappointed by KRAFT foods. On Wednesday I bought a pack of refrigerated chocolate vanilla swirl pudding and eagerly took a bite of the contents. I felt something gritty (...

#305728
Mar 18, 2012
153

Anonymous
Kraft Foods - Foreign matter at the bottom of my bag of chips!
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

While eating a newly opened bag of Nabisco Ritz Toasted Chips,Sour cream and onion flavor, I blindly reached into the bag only to retrieve what felt like a fuzzy rock.It was gray g...

#305509
Mar 17, 2012
211

GrayHawk
Kraft Foods - No More Kraft French Onion Dip For Me!
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I am 72 yrs old and for as long as I can remember I have enjoyed Kraft's French Onion Dip (especially while watching a movie or sports event). So you can imagine my disappointment...

#304147
Mar 12, 2012
341

Oracleent
Kraft Foods - Kraft French Onion Dip changed for the worse!
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I have purchased the dip four times now myself, and like many others thought it had been left out too long, or I got a bad batch. Purchased tonight from my usual store and it was t...

#294800
Feb 06, 2012
637

Plinsner
Kraft Foods - Changed French onion dip
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Last week 01/12/2012 I bought my usual Kraft French onion dip, only to be disappointed that it is now a runny white creamy fill with absolutely no taste. What happened to the nice ...

#290270
Jan 19, 2012
975

Siddhant
Kraft Foods
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I bought a toblerone which i found was defected nd rotten!!!! highly dissapointed as i never thought that a large company like kraft foods would be having such low standards... wou...

#285172
Dec 30, 2011
350

Skayr
Kraft Foods - Cheese that didn't melt..at all
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I have been buying kraft cheese forever,with the exception of trying another brand ONCE.IT WAS HORRIBLE!Cheese didn't melt even under the broiler!Well,today I had the same expe...

#229583
Mar 29, 2011
499

Anonymous
Kraft Foods - Offensive tv ad
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

The TV ad that shows parents trying to frighten their children is beyond disgusting. Threaten children with a dark pit full of snakes and leave them there for one hundred years to ...

#227447
Mar 18, 2011
680

Anonymous
Kraft Foods - No cookies in bought box
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Bought 4 boxes 8oz. fig newtons. Found one was completely empty. Never had been opened.You would have thought the store clerk would have noticed.Factory mess up. I paid...

#226871
Mar 15, 2011
306

Karly
Kraft Foods - Kraft Individual Servings In Sponge Bob Shapes Are Terrible
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I bought Kraft mac&cheese individual servings that you add water to and microwave and I bought several varieties of macaroni shapes. Each variety had the exact same instructions. ...

#222755
Feb 20, 2011
409

Customer...
Kraft Foods - Premium Saltines; No Longer Premium
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Premium Saltines have so much breakage now, poor flavor, that like New Coke, this Nabisco/Kraft icon is going away if not corrected. I have tried Saltines too many times to keep fi...

#220909
Feb 10, 2011
771

Justplan...
Kraft Foods - Oscar Mayer Liver Cheese
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I Love Oscar Mayer Liver Cheese. Lately I have become increasingly frustrated just trying to remove the slices from the package. The paper separating the slices seems to be getti...

#220017
Feb 05, 2011
813

Babyoften
Kraft Foods - roka blue spread
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I purchased TWELVE 12 -5 oz. jars of roka blue spread from a bellefountain super wal-mart store !! and when i opened the first jar a week later, it was all green around the top! a...

#218976
Jan 30, 2011
552

Anonymous
Kraft Foods - Green / roka blue spread
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I purchased TWELVE 12 -5 oz. jars of roka blue spread from a bellefountain super wal-mart store !! and when i opened the first jar a week later, it was all green around the top! ...

#218974
Jan 30, 2011
183

ZinZin
Kraft Foods - Velveets slices
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

What is up with the Velveeta slices? You can not unwrap the cheese without tearing it up into several pieces. It sticks to the plastic paper. And there is always four or five sl...

#207081
Nov 13, 2010
277

Daburge
Unable To Open Seal Beneath Lids of Kraft Foods Salad Dressing Bottles
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Kraft Foods includes an impossible to break, impossible to open, incredibly indestructible seal beneath the lids of its salad dressing bottles. No civilized consumer using anythin...

#206110
Nov 07, 2010
580

Anonymous
Kraft Foods - Packaging of Kraft Cool Whip,whipped topping
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

The top cap cover of this product is poorly designed, and instructions for opening or removing this cap is so small as to be overlooked. Result: in removing this cap the dispensing...

#195504
Aug 24, 2010
694

Warrior709
Kraft Foods - After 50+yrs. premium saltines are no longer
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

After conuming premium saltine crackers for over 50 years I have now noticed an unplesent change. the texture and has taste has completely made them undesirable..please , please , ...

#192104
Aug 02, 2010
568

Anonymous
Kraft Foods - Nabisco Saltine Crackers have a quality issue
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

This may be trivial to some but I am disappointed in the recent quality of Nabisco Saltine Crackers (Kraft Foods). Every box I've bought in the last few weeks is terrible. You ca...

#170940
Feb 11, 2010
1270

Linda Wi...
Kraft Foods - No Fat, severely degraded Kraft Cheese Products...
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Kraft cheese products have always been the mainstay of our families/friends' choice of cheese...the products have severely degraded since 2 percent, no fat evolved, in the coun...

#165092
Dec 20, 2009
2326

Anonymous
Kraft Foods - Kraft Maid Bathroom Vanity-shoddy workmanship, indifferent customer service
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Special ordered bathroom vanity cabinet from Lowes in early August 2009. Took 5 1/2 weeks to get it, was supposed to be delivered to store within 4 weeks. I had a contract with a...

#158011
Sep 26, 2009
2082

Jazzlady...
Kraft Foods - Kraft and Sargento shredded Cheese packages are all 1 oz.
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

Am APPALLED!!!!! I weighed a bunch of them as I often do that with "like" packages (many times, fruit and vegetable packages have different weights; when I used to buy bread, I...

#145688
Feb 24, 2009
2322

Anonymous
Kraft Foods - KRAFT CHEESE IS A FRAUD
5.0 Three Lakes Drive NorthfieldIL 60093 1-877-535-5666 http://kraftfoods.custhelp.com/cgi-bin/kraftfoods.cfg/php/enduser/std_alp.php?p_search_text=&p_sid=5

I was at my local grocery store (Luckys) And asked the gentleman if I could purchase just 8 slices of Kraft Cheese instead of the whole thing. He treated me like I was ***...

#132307
Aug 21, 2008
602
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