Complaint

They did answer the 800# call Christine 780 48**** thanks calling to some bad tasting salad dressing ""/
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ID
#3272179 Review #3272179 is a subjective opinion of poster.
Location
Edmonton, Alberta
Cons
  • Review 3 yrs ago same problem as mine and nothing was corrected

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Verified Reviewer
New Reviewer

Expiration dates

Just checking to see if the date on the bottle is a an true expiration date or just a guideline. Thank you.
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ID
#3228899 Review #3228899 is a subjective opinion of poster.
Location
Huntsville, Missouri
Pros
  • Great tasting
  • Love your product
New Reviewer

Have not heard about my complaint

I sent out a email back in December about some velvetla cheese macaroni that I got abs then cheese was molded on all the boxes
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ID
#3209883 Review #3209883 is a subjective opinion of poster.
Location
Anderson, South Carolina
Loss
$10
Preferred solution
Some coupons to replace my macaroni
New Reviewer

Miracle Whip tastes like *** now.

We have noticed that more and more companies are striving to SAVE money IN ORDER TO MAKE IT..but changing the recipe as it was originally does not substantiate the problem..Kraft foods hsa clearly destroyed the Miracle Whip as it was introduced in 1933..Cokes new Coke...
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ID
#3199137 Review #3199137 is a subjective opinion of poster.
Location
Chicago, Illinois
Cons
  • No quality
Preferred solution
Let the company propose a solution

Philadelphia Dill Pickle Dip

No sign of actual pickles and it is now almost jelly-like consistency. I will admit it is easier to scoop now that it's softer..... But barely resembles the previous product. Super gross. *** Good dip pickle is 100000% better.

User's recommendation: Skip this dip.

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ID
#3189946 Review #3189946 is a subjective opinion of poster.
Location
Ottawa, Ontario

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Verified Reviewer
New Reviewer

Found needle in my cheese slices

Kraft Foods - Found needle in my cheese slices
Kraft Foods - Found needle in my cheese slices
I just made a grilled cheese sandwich for my family and found a needle in my cheese slices and I would like to know who do I talk to about this because this is unacceptable and could have hurt someone in fact my fiancé cut the roof of his mouth with the needle December 10, 2021
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ID
#3152876 Review #3152876 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • Awesome cheese
  • Sliced and shredded cheeses
Preferred solution
Let the company propose a solution
New Reviewer

Disastrous Mistake!! You removed all the flavor!!

I've grown up watching my mother lovingly add Miricle Whip to her Famous Potato Salad, tuna fish, egg salad, deviled eggs. Her Potato Salad was so good the local deli had her making 20 lbs a week for their customers. You're ruining all those memories for generations for what? You have lost more than a customer, you've lost my respect. I recommend you introduce Miracle Whip CLASSIC, even if I need to pay a little more at self-checkout, it would be worth it. The product now is just whipped lard in a jar you will lose customers, not tangy and sweet, doesn't add zip to anything. Sadly disappointed. Greedy Corporations have gone to far!
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ID
#3138998 Review #3138998 is a subjective opinion of poster.
Location
Adrian, Michigan
Preferred solution
Let the company propose a solution
New Reviewer

Racist and misogynistic tv ad condones & promotes violence

COMPLAINT RE Krafts Kraft Mac 'n Cheese TV commercial. FIRST it PROMOTES INTERPERSONAL VIOLENCE. The main character (male) eats the product then continues in public "skipping" and suddenly HITS OUT AT a woman seated and quietly reading a newspaper and essentially tears the newspaper OUT OF HER HANDS. SECOND it promotes AND CONDONES VIOLENCE AGAINST WOMEN BY A MALE. THIRD the ad is RACIST as it portrays the violence as being by a BLACK male against a WHITE WOMAN so it is RACIST AGAINST BLACK MALES. NOT ACCEPTABLE. I will also be filing a FCC complaint against the TV stations running this RACIST MISOGYNISTIC AD WHICH CONDONES INTERPERSONAL VIOLENCE. KRAFT COMPANY EMAIL WIDGET DOES NOT WORK & NO ONE ANSWERS PHONE SO KRAFT IS CLEARLY UNINTERESTED IN ANY FEEDBACK OR ACCOUNTABILITY.

User's recommendation: call, email, don't buy the product.

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ID
#3129037 Review #3129037 is a subjective opinion of poster.
Location
Junction City, Oregon
Cons
  • Racist misogynistic tv ad promoting interpersonal violence
Preferred solution
REMOVE THE VIOLENT RACIST MISOGYNISTIC TV AD FOR KRAFT MAC AND CHEESE

Poor taste and unhealthy choice

Okay, thought the last jar of Miracle Whip was bad by the time it was almost done. It tasted so different. So bought a new jar and right from the start it tasted the same as the last jar did. I knew something had changed. There was no zip or tang to it. Bland and...
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ID
#3108652 Review #3108652 is a subjective opinion of poster.
Location
Burnaby, British Columbia
Loss
$6
Preferred solution
Offer tow recipes original and your new *** one. Coke did.

Poor quality Velveeta

Spoke with a person from Kraft today. Informed them that Velveeta was grainy, poor taste and an after taste. The person asked me to send a picture of a slice. He finally said that in 2017, they again changed the formula. I informed him that Velveeta now taste like Kraft slices and this is why we quit buying them. TOTAL CRAP!!! I will send the pictures as I said I would. They have ruined the product I loved for years. Person asked me for where I bought it, date I bought it, code on product, expiration date on package. It felt like I had to prove myself. The only thing good out of this is, they are sending a coupon for Philadelphia cheese, I pray they don't change that.

User's recommendation: Don't buy Velveeta cheese slices!

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ID
#3073142 Review #3073142 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Poor quality

Growing up, Kraft Foods was a staple in my family, but as time moved forward, Kraft fell away. The poor excuse of your mac and cheese noodles was the straw that broke me. No more money from my family will come your way. Your product has sunk lower than a dumpster dive.
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ID
#3041146 Review #3041146 is a subjective opinion of poster.
Location
Dickson, Tennessee
Preferred solution
Nothing
New Reviewer

Bad Product

I have sent several messages and no response from anyone. Bought a bad cheese with some red stuff in it. I have pictures. Unfortunately, the images can not be uploaded here cos file is too large. That could have made my son sick. And no one is replying, this is so bad
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ID
#3022484 Review #3022484 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Cons
  • Quality and customer service
Loss
$20
Preferred solution
Let the company propose a solution
New Reviewer

The KD I grow up with tasted different what you have now is just crap and the 1800 number on the box witch is 180* *** - kraft the last part kraft has to many letters for the phone number hope hear ba

Hope hear from you the KD that I eat now is just crap . But the new Mac and cheese I eat made by cheetos bold & cheesy tarted far betteryou should try it hope to hear back from you.

User's recommendation: Go back to 70s or 80s as to how you used to make it.

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ID
#3016864 Review #3016864 is a subjective opinion of poster.
Location
Saskatoon, Saskatchewan
Loss
$2
Preferred solution
Let the company propose a solution

Packaging

I've bought 2 packages of the big slice aged swiss. When the 1st one tore the zipper off. Didn't think anything about it. 2 weeks later I opened the one I recently order from Hyvee grocery and it tore down below the zipper again. Both times I gripped the package above the zipper. Just thought you would like to know. It's good cheese!
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ID
#2983696 Review #2983696 is a subjective opinion of poster.
Pros
  • Good mac- n- cheese
New Reviewer

Nabisco chips ahoy cookies

Kraft Foods - Nabisco chips ahoy cookies
Cookies taste very dry and burnt. They use to not be this way. I tried the small package and also the the family size
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ID
#2960636 Review #2960636 is a subjective opinion of poster.