Contact Kraft Foods Customer Service
Kraft Foods Phone Numbers and Emails
Toll-Free Number:
-
(877) 535-5666
Investors/ Franchasing:
-
(855) 598-5493In the U.S.
-
(651) 450-4064Outside the U.S. or Canada
Legal:
-
(855) 634-1984Privacy Inquiries
Kraft Foods Emails:
Kraft Foods Contact Information
Kraft Foods Website:
Kraft Foods Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9am – 6pm (EST)
Mailing Address
Kraft Heinz Consumer Relations
PO Box 961029
El Paso, TX 79996
Summary of Kraft Foods Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kraft Foods Customer Service?
Request for Information Question:
- “Disappointed about a discontinued product”
- “Product question”
- “Product concern”
Product/ Service Question:
- “The disgusting ad with the two homosexuals dressed in drag as any kind of normal behavior count me out off any further purchases of Kraft food this is totally sick”
- “Damage/spoilage”
- “Product taste”
Shipping and Delivery Question:
- “Cant get ahold of anyone to get the $20 refund dor the cream cheese.”
- “The velveta mac n cheese cups are not filled”
- “Does Velveeta cheese pack go tobad if not in fridge”
Return/ Replace Question:
- “Replacement lids for good seasons cruets”
- “Good Seasons cruet lid replacement”
- “I need 2 good seasons cruet lid replacements”
Employment Question:
- “W2”
- “Job application”
- “Complaint about employment”
Payments and Charges Question:
- “Coupons that were suppose to be sent out to me.”
- “Coupons”
- “I wanted to know if you guys can start putting Josh Allen or Stefon Diggs and the bottles of barbecue sauce from the Buffalo Bills”
Website/ Application Question:
- “Website error message”
Activation/ Cancellation Question:
- “Renewed magazine Mailed check September 14 has not cleared bank as yet”
Account Question:
- “Password”
Staff Question:
- “Customer service”
Other Question:
- “Expiration dates”
- “Make Cheez Whiz lactose fre so you can sell millions to the lactose intolerant”
- “Your kraft mayo jars seal just sliced a deep gash into my middle finger opening the lid with lots of blood”
About
Customer Care
Macaroni And Cheese Pasta, Miracle Whip Dressing, Cheeses
Pros: Sliced and shredded cheeses, Some good products, Being able to address issue with product, Products, Product
Cons: Quality and customer service, New one, Disengaged customer service and terrible taste quality, Too many questions and steps, Review 3 yrs ago same problem as mine and nothing was corrected
, , , ,
Kraft Foods Inc. is the largest beverage and food company in the United States and as well the second largest in the world after its rival Nestle SA. Philip Morris Inc. acquired Kraft in 1988. However in 2007, Kraft Foods Inc. announced its 88.1 to be bought from Philip Morris. At the present time, Kraft Foods Inc. is an independent publicly held company. The company is based in Northfield, Illinois, USA. The European corporate office is in Cheltenham, Gloucestershire, UK. Kraft Foods Inc. distributes its well-known brands in 155 countries of the world. In 2008, Kraft Foods became a part of the Dow Jones Industrial Average. Some of the most famous brands produced by the company are Arrowroot biscuits, Boca Burger, Breakstone's, Country Time powdered drink mix, Handi-Snacks etc.
Kraft Foods is ranked 186 out of 1184 in Food Manufacturers category
USA
Compare Kraft Foods To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
