Kraft Foods Phone Numbers and Emails

Toll-Free Number:

  • (877) 535-5666

Investors/ Franchasing:

  • (855) 598-5493
    In the U.S.
  • (651) 450-4064
    Outside the U.S. or Canada

Legal:

  • (855) 634-1984
    Privacy Inquiries

Kraft Foods Emails:

Accounting/ Billing
Accounts Payable
Investors/ Franchising
Legal
Privacy Inquiries
Media
Australia/New Zealand, Canada, Europe, Middle East and Africa, Latin America
tom.yu@kraftheinz.com
Asia
lynne.galia@kraftheinz.com
Head of Communications U.S. Brands
michael.mullen@kraftheinzcompany.com
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Kraft Foods Contact Information

Kraft Foods Website:

Kraft Foods Help Center:

Corporate Office Address:

The Kraft Heinz Company
200 E. Randolph St.
Chicago, Illinois 60601
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9am – 6pm (EST)


Mailing Address

Kraft Heinz Consumer Relations

PO Box 961029

El Paso, TX 79996

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Kraft Foods Rating Based on 211 Reviews

Rating details

2.1
more details
Product or Service Quality
Value for money
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Kraft Foods Customer Service Calls

520 TOTAL
CALLS
03:16 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kraft Foods Customer Service?

Request for Information Question:

  • “Disappointed about a discontinued product”
  • “Product question”
  • “Product concern”

Product/ Service Question:

  • “The disgusting ad with the two homosexuals dressed in drag as any kind of normal behavior count me out off any further purchases of Kraft food this is totally sick”
  • “Damage/spoilage”
  • “Product taste”

Shipping and Delivery Question:

  • “Cant get ahold of anyone to get the $20 refund dor the cream cheese.”
  • “The velveta mac n cheese cups are not filled”
  • “Does Velveeta cheese pack go tobad if not in fridge”

Return/ Replace Question:

  • “Replacement lids for good seasons cruets”
  • “Good Seasons cruet lid replacement”
  • “I need 2 good seasons cruet lid replacements”

Employment Question:

  • “W2”
  • “Job application”
  • “Complaint about employment”

Payments and Charges Question:

  • “Coupons that were suppose to be sent out to me.”
  • “Coupons”
  • “I wanted to know if you guys can start putting Josh Allen or Stefon Diggs and the bottles of barbecue sauce from the Buffalo Bills”

Website/ Application Question:

  • “Website error message”

Activation/ Cancellation Question:

  • “Renewed magazine Mailed check September 14 has not cleared bank as yet”

Account Question:

  • “Password”

Staff Question:

  • “Customer service”

Other Question:

  • “Expiration dates”
  • “Make Cheez Whiz lactose fre so you can sell millions to the lactose intolerant”
  • “Your kraft mayo jars seal just sliced a deep gash into my middle finger opening the lid with lots of blood”

About

Top Kraft Foods Services

Customer Care

Top Kraft Foods Products

Macaroni And Cheese Pasta, Miracle Whip Dressing, Cheeses

Kraft Foods Pros and Cons

Pros: Sliced and shredded cheeses, Some good products, Being able to address issue with product, Products, Product

Cons: Quality and customer service, New one, Disengaged customer service and terrible taste quality, Too many questions and steps, Review 3 yrs ago same problem as mine and nothing was corrected

Related Companies

3G Capital, Popeyes Louisiana Kitchen, Burger King, Cracker Barrel, Oscar Mayer

Summary

Kraft Foods Inc. is the largest beverage and food company in the United States and as well the second largest in the world after its rival Nestle SA. Philip Morris Inc. acquired Kraft in 1988. However in 2007, Kraft Foods Inc. announced its 88.1 to be bought from Philip Morris. At the present time, Kraft Foods Inc. is an independent publicly held company. The company is based in Northfield, Illinois, USA. The European corporate office is in Cheltenham, Gloucestershire, UK. Kraft Foods Inc. distributes its well-known brands in 155 countries of the world. In 2008, Kraft Foods became a part of the Dow Jones Industrial Average. Some of the most famous brands produced by the company are Arrowroot biscuits, Boca Burger, Breakstone's, Country Time powdered drink mix, Handi-Snacks etc.

Kraft Foods reviews and complaints

Kraft Foods is ranked 186 out of 1184 in Food Manufacturers category

Area Served

USA

Payment Methods

VISAMasterCard

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