
Kraft Foods
Kraft Foods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kraft Foods has 2.1 star rating based on 228 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Kraft Foods to a friend or colleague.
- Rating Distribution
Pros: Sliced and shredded cheeses, Being able to address issue with product, Some good products.
Cons: Disengaged customer service and terrible taste quality, New one, Quality and customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kraft Foods has 2.1 star rating based on 228 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Kraft Foods to a friend or colleague.
- Rating Distribution
Pros: Sliced and shredded cheeses, Being able to address issue with product, Some good products.
Cons: Disengaged customer service and terrible taste quality, New one, Quality and customer service.Recent recommendations regarding this business are as follows: "Let customer service actually be a person!", "buy as needed-don't keep backstock", "Be careful with the mac and cheese bowls we just had one catch fire after 1 minute in the microwave", "Buy another brand and boycott Heinz.", "Don’t buy until they fix the seam".
Most users want Kraft Foods to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews











































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't see the product anymore
I'm looking for Kraft mixed string cheese haven't seen in a while. Have it discontinued? Have they took it from the market?
Preferred solution: Kraft mixed string cheese
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWeight on boxes isnt
Ive gotta complaint i have my food scale and your weights are off, so significantly that even with the box it still doesnt weigh out to the posted box weight. Now is the weight combined with the cheese too like a package unit or noodles only i have pics as well.
Please let me know at your earliest convenience.
Still a huge kd lover tho, thx for being a part of my entire life
Sincerely;
Ryan Sales
- Awesome cheese
- Improperly weighed
Preferred solution: Not sure free deluxe kd!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective product
have not spoken with anyone
I opened a 30 oz. size Miracle Whip container today, and it is moldy.
It is dated 22 APR 2024 09:37CP03, UPC code 21000 0****.
I bought more than one a while back and no longer have the receipt. The price at Publix is $9.69, and I would appreciate a replacement.
- And this is the first time this has happened
- Excellent food
- Dinner did not turn out as good without the miracle whip
Preferred solution: Full refund
User's recommendation: buy as needed-don't keep backstock
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMac and cheese bowl
Hello, I am writing to you because my daughter just had one of your microwave mac and cheese bowls catch fire in our microwave.
User's recommendation: Be careful with the mac and cheese bowls we just had one catch fire after 1 minute in the microwave

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI simply wanted to know if I still had a subscription but I had to pay to talk to someone
I do not like jumping through hoops to get a simple answer. And here we are again. You're making me write more than I want to.
- Good recipes
- No customer service
User's recommendation: Let customer service actually be a person!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Tried to find out how to get Ora Ida potato chunks.
Tried desperately to buy one if your products with no success nor did anyone answer my questions . Terrible customer service .
Lots of work trying to reach someone and filling out the answers to questions asked again and again and after 2 days of trying I still have no answer. Terrible customer service .it's no wonder you have so many pissed off customers .
I wasn't annoyed. I just wanted to buy one of your products
but after my experience with your website, I will try to find another manufacturer that values my business.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing a customer for years, I am not happy with...
Being a customer for years, I am not happy with how thin the individual sliced cheese has become...You can't even open it without it falling apart..Come on, slice it thicker like it always was..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorm in food
What's the process in your warehouse for checking the noodles when they come out? My 8-year-old daughter just found a caterpillar in her mac and cheese.
That is disgusting and it ruined our whole dinner. Maybe the media should hear about this!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMaggots in box. Not even close to expired.
I am extremely disappointed. My family has used kraft macaroni for a long time for an easy meal.
We just had a baby so we decided to make kraft macaroni while tending to our 1 week old son. When we dumped the box of noodles into the pot there were live maggots swimming around in it. This is not acceptable, the box wasn't even close to expired and our cupboards and house are clean. I am extremely disappointed because this is disgusting, and if we were not paying close attention (which definitely could have happened because we were tending to a newborn), we could've missed it and ended up eating maggots.
I feel like I can't enjoy kraft macaroni anymore, and I don't feel comfortable buying your products anymore, and that makes me sad. I am never one to complain like this, but this is a big issue to me and I believe it absolutely needs to be addressed.
I can send video proof as well as a picture of the expiration date on the box. Thank you.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGarlic Allergy
Hello,
I have a complaint in regards to your Kraft Salad Dressing.
To start, I have an allergy to garlic. The complaint is that you have recently added garlic to your French Dressing and I cannot find Russian on the shelves anymore. There are very few dressings to which you don't add garlic. So, please can we have the old French dressing back? My salads are very blah when I can't put dressing on them.
Thank you,
Caryl Muntean
- Garlic added to everything
Preferred solution: Take the garlic out of some dressing, so people with allergies have something to put on our salads
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTheir Ritz veggie cracker BAGS THE SEAM IS NOT SEALED
The Packaging when you try to open the Bag the Seam opens.
Causing Crackers not to be in a proper container
- Mostly good products
Preferred solution: The Package sealing method fixed
User's recommendation: Don’t buy until they fix the seam

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPortion size short changed
I just cited not to proceed with the issue
I always buy Cracker Barrel cheese slices. My most recent purchase has smaller slices in the same sized package
- Has always been reliable and of good quality
Preferred solution: Explanation and replacement coupon
User's recommendation: Check the size. Many companies are putting less content in regular packaging
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |SHRINKFLATION
Ok!
$2.00 for a box of KD. Firstly, that's ridiculous!
And, secondly, 175 gms??? where it was once 225 gms. SHAME ON YOU!!!
This incenses me. I'm not the only one.
EXPLETIVES TO HEINZ. I'll buy another brand, not only KD, but ketchup and others.
User's recommendation: Buy another brand and boycott Heinz.
Mac and cheese caught fire.
Our Mac and cheese caught fire in the microwave. We made one and it was fine.
Made a second one and it combusted. Unsure if there was a foreign substance in the container from manufacturing.
Preferred solution: Replacement of microwave tray.
User's recommendation: Be careful with this lot number
Philadelphia Original cream cheese
I’m very disappointed that they never responded to our molded whipped cream cheese!!
My grandma doesnt know how to connect yall so I decided to help her. She bought the Philadelphia Original Cream Cheese from Price Chopper here in Raymore, Mo 64083 on 1/5/2024 and on the bottom of the container it has a expiration date of 3/1/2024.
Well I wanted to eat a bagel with cream cheese and I operate container that is always stored in the Refrigerator and it was covered in mold! I was shocked I think thats crazy that my grandma bought a product and it didnt even last the whole time was supposed too.
I do have photos of the container. The mold and the expiration date as well just dont know how to upload them on here.
Thank you and hope to hear from you soon
User's recommendation: Don’t buy unless you use fast
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMold on cheese purchased Jan 20 2024
My name is rachel bramer I live in Ashkum Illinois. I purchased a brick of kraft extra sharp cheddar cheese yesterday the 20 of January from the Watseka Illinois Walmart, and its expiration date is 22 May 2024-S-09-09-10:40 A and the brick of cheese is really moldy .
Preferred solution: Full refund
About
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Kraft Foods Inc. is the largest beverage and food company in the United States and as well the second largest in the world after its rival Nestle SA. Philip Morris Inc. acquired Kraft in 1988. However in 2007, Kraft Foods Inc. announced its 88.1 to be bought from Philip Morris. At the present time, Kraft Foods Inc. is an independent publicly held company. The company is based in Northfield, Illinois, USA. The European corporate office is in Cheltenham, Gloucestershire, UK. Kraft Foods Inc. distributes its well-known brands in 155 countries of the world. In 2008, Kraft Foods became a part of the Dow Jones Industrial Average. Some of the most famous brands produced by the company are Arrowroot biscuits, Boca Burger, Breakstone's, Country Time powdered drink mix, Handi-Snacks etc.

Kraft Foods is ranked 311 out of 2382 in Food Manufacturers category
USA
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